Maintenance
Reliable maintenance of ICT environments
Proper maintenance of an ICT environment is essential to prevent failure and to ensure the continuity of business processes. Bluetron offers complete maintenance and support services for your ICT systems. With a multi-vendor approach, certified specialists and a 24/7 helpdesk, we ensure that systems continue to run reliably, regardless of the problem.
Preventive maintenance
At Bluetron, we believe that prevention is better than cure. Our team regularly performs preventive maintenance to detect and address potential problems at an early stage. This minimizes the chance of unexpected failures and extends the lifespan of your IT systems. Should a failure occur, our 24/7 break-and-fix service is ready to intervene quickly. In this way, we limit the impact on your business operations to a minimum.
24/7 support
With our language helpdesk, we are available 24 hours a day, so you can always count on direct assistance when necessary. Whether it is a question or a technical problem, our team of certified ICT specialists is ready to act quickly and expertly. In the case of larger or more complex malfunctions, our field service experts will come on-site to resolve the situation.
Multi-vendor approach
Thanks to our multi-vendor approach, we offer support for different types of hardware and software, regardless of the supplier. This gives you the flexibility to work with different systems without hassle. In addition, we have a large stock of spare parts, which allows us to repair quickly if necessary. This reduces downtime and ensures that your company is up and running again quickly.
